As delivery is provided by a third party for your conveninence, we cannot accept responsibility for a lost parcel however we really want you to have a great party so please contact us if your parcel is lost and we may find a way to resolve your situation at little or no cost to you.Ĭlick here to go to our FAQ page for answers to more questions like this.īelow is an outline of each shipping option in more detail.ġ. What happens if my parcel is lost? All our delivery options are provided by a third party however It is rare that a courier company or Australia post lose a parcel. You may specify for the post man to leave the parcel somewhere for you, please note that if you request us to do this and the parcel goes missing after the post office advises they have delivered it, we do not take responsibility for the lost parcel. If this happens we will not be able to refund the postage on your order.
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You are usually left a note from the delivery driver to advise which local post office it was taken to but if you are unsure you can track your parcel by logging in at (the post office will send you a note if the parcel is unclaimed and if it remains unclaimed for 3 consecutive weeks they send it back to us. What happens if I am not home when my parcel is delivered? If a delivery is made when you are not home, the parcel is taken to your local post office to await collection. For more information on balloon deliveries or decorating services please click here. *Note: These shipping options are for orders via our website and do not cover orders over the phone or our decorating services.
Same Day Delivery (Sydney Orders Before 10am).Express Post (Australian Deliveries Only).$11 Regular Post (Australian Deliveries Only).The shipping options available to you are (more detail on each provided below) We have a number of convenient shipping options for you to choose from. We cannot gaurantee our estimated delivery timeframes are accurate so we recommend using Express Post as while this may not meet its estimate (generally next business day) it is much faster than regular post due to it getting priority. Learn more about Instacart pricing here.NOTE: Due to COVID19 Australia Post is experiencing some delays particularly to Victoria (which also effects South Australia and Tasmania since parcels go via Victoria). Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership. Instacart+ membership waives this like it would a delivery fee. Instacart pickup cost: - There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too. 100% of your tip goes directly to the shopper who delivers your order.
It's a great way to show your shopper appreciation and recognition for excellent service. Tipping is optional but encouraged for delivery orders. Orders containing alcohol have a separate service fee. Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
Here's a breakdown of Instacart delivery cost: - Delivery fees start at $3.99 for same-day orders over $35.
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